Data residency
Canada-first
Support a Canadian trust story for clients who care where business data lives.
Security
A trust story built for Canadian solo businesses.
SOLOCRM uses straightforward security practices to protect client data and business information without pretending to be enterprise theatre. The goal is practical trust: clear controls, clear legal pages, and clear operating expectations.
Security model
Practical controls
Use encryption, access control, and operational safeguards appropriate for a SaaS handling business data.
Questions
Direct support
Security and privacy questions can be sent to [email protected].
Security principles
What the security posture is built around.
The platform is designed to support solo businesses that need credible safeguards and a simple story they can explain to clients.
Canadian data residency
Keep business data in Canadian infrastructure with privacy expectations that match the clients you work with.
- Canadian-hosted infrastructure
- PIPEDA-aligned practices
- Privacy expectations suited to Canadian businesses
Encryption and access controls
Protect account access and operational data with standard safeguards that reduce avoidable risk.
- Encryption in transit
- Encryption at rest
- Role-based access controls
- Session management and password security
Operational security
Monitor systems, keep infrastructure current, and respond to issues quickly when something needs attention.
- System monitoring
- Routine updates and patching
- Vulnerability review
- Incident response process
Compliance expectations
Build a trust story that solo businesses can actually explain to clients without pretending to be enterprise theatre.
- Privacy-aware product practices
- Clear legal pages
- Subprocessor awareness
- Customer support contact for security questions
Incident readiness
Respond quickly, communicate clearly, keep the basics strong.
The right expectation is disciplined operations: monitor systems, reduce risk, and respond quickly when something needs attention.
Detection
Use monitoring and alerting to surface issues early.
Response
Investigate quickly, reduce impact, and coordinate next steps.
Communication
Use direct support channels to answer customer questions and communicate necessary updates.
Move from scattered follow-ups to one clear system
Need security details before you adopt the product?
Book a demo or contact support if you need clarity on privacy, data handling, or deployment expectations before rolling SOLOCRM into your workflow.