Overview
SOLOCRM ("we", "our", or "us") operates the SOLOCRM service. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the choices you have.
What we collect
We collect data you provide directly and limited data needed to operate the service.
- Account data such as name, email address, and organization information
- CRM data such as leads, notes, and contact details you create or upload
- Billing and payment details such as billing name and invoice address
How we use your data
We use data to provide and maintain the service, manage accounts, process transactions, improve product performance, and protect the platform from abuse.
- Provide authentication and account management
- Process transactions and invoices
- Improve product features and performance
- Support security, fraud detection, and abuse prevention
- Send account notices, product updates, and marketing if you subscribed
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data.
We do not sell personal data.
- Access and portability
- Rectification
- Deletion
- Object to processing or request restriction
Data retention
We retain account and CRM data while your account is active. We do not retain customer data after an account is deleted except where limited retention is required for legal or operational reasons.
Security
We use industry-standard controls such as encryption in transit, hashed credentials, and least-privilege access practices. While no system can promise absolute security, we work to reduce avoidable risk and monitor for abuse.
Contact
Questions about this policy can be sent to [email protected].